Apex Threat Defender & Managed WIFI | User Guide & FAQs
The Apex Threat Defender & Managed WIFI user guide is an excellent resource with information on setting up your Apex router and answers to frequently asked questions.
Download the user guide here.
Apex Threat Defender & Managed WIFI FAQs
Where should I place my Apex router?
Ideally, your router should be centrally located at an elevated spot on the main level of your home. It should never be placed in an enclosed cabinet or shelving unit and should always be in an upright position. Improper placement of the router can greatly reduce the connection speed you receive on your WIFI connected devices. The farther away your device is from the router, the weaker the signal will be, which will slow the connection speed.
It may sound complicated, but we make it easy! Professional installation is included with your Apex Threat Defender & Managed WIFI service. When you sign up, a Norvado technician will come to your home and install the router, testing to make sure your WIFI network is optimized for whole-home coverage.
What does the Apex Threat Defender & Managed WIFI router-level firewall protect me from?
The security firewall that is built into your Apex router keeps you and your family safe by protecting all of the devices connected to your network from cyber attacks. This means even the most vulnerable devices, like smart TVs, cameras, thermostats and baby monitors, are safe and secure when they are connected to your WIFI network.
Apex Threat Defender & Managed WIFI also includes malicious website protection, anti-virus, anti-ransomware packet inspection and intrusion detection with 24/7 traffic monitoring that automatically blocks anything that looks suspicious from entering your home network. You’ll receive notifications on your Apex app when harmful content is blocked.
What kind of parental controls are included in the Apex Threat Defender & Managed WIFI app?
Apex Threat Defender's enhanced parental controls include a number of useful tools to help you keep your children safe while online. You have the ability to create custom profiles for your children and assign all of their devices to their profile. You can then set content filters for each profile to block inappropriate or harmful content. The Time Limits feature allows you to create healthy screen time habits by turning off the internet to your children’s devices during set time windows.
For more information on using enhanced parental controls, visit www.norvado.com or check out the support videos found on our Youtube channel.