Can I test the battery in my UPS?
You can. To test the battery in the UPS, unplug the UPS from the A/C power outlet. The battery should begin supporting hardwired, non-cordless phones, and television and internet service(s), if applicable, in a non-use mode for up to 8 hours. This time span is dependent on service usage during testing period, charge and discharge cycles, battery condition and age, temperature, and load.
If your battery does not maintain service for the amount of time you would like, please feel free to request a new battery or a longer run time unit by calling our Service Team at 800-250-8927. Applicable charges for time and material will apply if new equipment is requested or a Norvado Technician is sent to your premise. If you’d like to replace the battery on your own and retest, you certainly can. Please refer to our article on battery replacement for more details.
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Can I replace the battery in my UPS myself?
Yes! Additional or replacement batteries can be purchased from Norvado or a battery outlet (i.e. Batteries Plus) and replaced by you if so desired. To do so, you will need to determine the battery type and size by locating the UPS, usually where the ...
How much are additional batteries for my fiber equipment?
Additional or replacement batteries can be purchased from Norvado or other battery suppliers. At Norvado, we have the following equipment available for purchasing: CyberPower UPS and Battery Equipment CSN27U12V Indoor FTTx Series UPS 7.2Ah Power ...
What is an Uninterruptible Power Supply (UPS)?
A UPS is an electrical device that provides emergency power to the Optical Network Terminal (ONT) when the main A/C power source fails. It differs from an auxiliary power supply or standby generator as it will provide near-instantaneous protection ...
What is an Uninterruptible Power Supply (UPS)?
A UPS is an electrical device that provides emergency power to the Optical Network Terminal (ONT) when the main A/C power source fails. It differs from an auxiliary power supply or standby generator as it will provide near-instantaneous protection ...
Norvado Fiber Optic Equipment Notice
ATTENTION NORVADO FIBER SUBSCRIBER Fiber Optic Equipment Notice All Norvado telephone, television and internet subscribers connected via the fiber optic facilities have an Optical Network Terminal (ONT) which requires constant A/C from an outlet in ...