Does Norvado sell customer data?

The short answer is no. 

On April 3, 2017, the Senate Joint Resolution 34 was signed into law nullifying the Federal Communications Commission’s (FCC) rule titled “Protecting the Privacy of Customers of Broadband and Other Telecommunication Services.”  This new law will allow Internet Service Providers (ISPs) and other telecommunications providers to use and sell their customers’ web browsing history and other data.  

However, Norvado will not be doing that.

We are retaining our policies regarding customers’ privacy and data – we have not and will not sell any of it including personal web data, browsing history or related web behavior data.  As a cooperative, our customers’ data and privacy are extremely important to us.  Selling either of these simply because we can would not be right.  Norvado’s Board of Directors and our management team are not willing to compromise the trust of our customers or the values of our cooperative.

If you have any other concerns, we encourage you to call our office at 800-250-8927 or email info@norvado.com.

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