How can I turn Closed Captioning on and off?

How can I turn Closed Captioning on and off?

Closed Captioning is a feature of our TV service that can be very useful for those with a loss in hearing, trying to learn a new language or that simply want to keep things quieter around their home. You can begin using this convenient feature with the touch of a few buttons on your Backlit Remote Control.

First, push the STB button, located to the right of the Power button.

Next, push the # button located towards the bottom-right corner of the remote.

Then, at the bottom-right corner of your TV screen a Closed Captioning message will appear showing that the feature is Off, on Auto, or on 608. Press the # as many times as needed to get to the preferred status.

If you are still experiencing problems, contact our Technical Support staff at 800-250-8927.

    • Related Articles

    • Apex WIFI | How to Turn Off WIFI for a Specific Device

      With your Apex WIFI, it’s easy to turn off WIFI access to a specific device on your network. From the Main Dashboard in the Apex WIFI app, click on the Things menu. From the Things screen, select the device you would like to disable WIFI access for. ...

    • Norvado Residential Services

      Click here to access the Norvado Residential Service brochure containing info on nearly all of the available services from Norvado.

    • Apex WIFI | How do I use Parental Controls in the Apex WIFI app?

      Enhanced parental controls are included with your Apex WIFI service. The video below walks you through how to set up Parental Controls within the Apex WIFI App. What you can do with parental controls: Create profiles for your children. This allows ...

    • SmartLink PBX | Auto Attendant Telephone User Interface (TUI) Guide

      Calling into the Auto Attendant - Telephone User Interface (TUI) Dial 715-798-9850 / From a touch-tone telephone Account Number: AA PIN Number: Provisioned on the AA Main Screen This is for: Enabling System, either on-off Auto Attendant Services ...

    • SmartBiz & CommandWorx App | User Guide

      You've made the smart choice for your business network! This guide will walk you through the process of using the CommandWorx app to setup your SmartBiz network. Questions? Give us a call at 800-250-8927.