How can I turn Closed Captioning on and off?

Closed Captioning is a feature of our TV service that can be very useful for those with a loss in hearing, trying to learn a new language or that simply want to keep things quieter around their home. You can begin using this convenient feature with the touch of a few buttons on your Backlit Remote Control.

First, push the STB button, located to the right of the Power button.

Next, push the # button located towards the bottom-right corner of the remote.

Then, at the bottom-right corner of your TV screen a Closed Captioning message will appear showing that the feature is Off, on Auto, or on 608. Press the # as many times as needed to get to the preferred status.

If you are still experiencing problems, contact our Technical Support staff at 800-250-8927.

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