How can I turn Closed Captioning on and off?

Closed Captioning is a feature of our TV service that can be very useful for those with a loss in hearing, trying to learn a new language or that simply want to keep things quieter around their home. You can begin using this convenient feature with the touch of a few buttons on your Backlit Remote Control.

First, push the STB button, located to the right of the Power button.

Next, push the # button located towards the bottom-right corner of the remote.

Then, at the bottom-right corner of your TV screen a Closed Captioning message will appear showing that the feature is Off, on Auto, or on 608. Press the # as many times as needed to get to the preferred status.

If you are still experiencing problems, contact our Technical Support staff at 800-250-8927.

• Related Articles

• Apex Threat Defender & Managed WIFI | How to Turn Off WIFI for a Specific Device

  With your Apex Threat Defender & Managed WIFI, it’s easy to turn off WIFI access to a specific device on your network. 1. From the Home screen in the Apex app, click on the Devices menu. 2. From the Devices screen, select the device you would like to ...

• Norvado Residential Services

  Click here to access the Norvado Residential Service brochure containing info on nearly all of the available services from Norvado.

• Norvado Business Services

  Click here to download the Norvado Business Services brochure containing information about all of the business services offered by Norvado.

• What is Call Manager Voicemail Service?

  Click here to download the Call Manager Voicemail Quick Guide. Call Manager Voicemail Service is an easy-to-use system that requires no new equipment and offers several advantages over answering machines. It takes messages while you are away from ...

• SmartLink PBX | Auto Attendant User Guide

  See here for a complete user guide to SmartLink Auto Attendant.