How do I use Call Forwarding Busy?

How do I use Call Forwarding Busy?

With Call Forwarding Busy you can automatically forward your calls to another number when your phone line is in use. With this feature, calls can be forwarded to a local or long distance number. You can activate, deactivate and program “forward-to” numbers from your phone.

To use Call Forwarding Busy:

  1. Press * 90 and then #.

  2. Dial the number to which the calls are to be forwarded and press #. The dialed number will ring.

  3. When someone answers, Call Forwarding Busy is activated. If no one answers, or the line is busy, hang up and repeat steps 1 and 2 above. If you do so within two minutes, you’ll hear two beeps signaling you that Call Forwarding Busy is activated.

To end Call Forwarding Busy:

  1. Press * 91 and then #.

  2. Listen for two beeps or a special dial tone, then hang up.

Notes:

  • Toll charges apply if you forward calls to a long distance number.

  • Customers on Fiber service should not listen for a dial tone.

If you have additional questions, please contact our Customer Support Team at 800-250-8927. 


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