In my Network Map, what does it mean when a device is red?
A satellite device may appear in red text in the Network Map if it has lost connection with the Apex router. If a satellite is colored red, check the following items:
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Is the satellite powered on?
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For satellites with a wired connection to the router, check the physical connections.
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For satellites with a wireless connection to the router, try rebooting by removing power, waiting 10 seconds, and restoring power.
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If a power reset did not work, go through the pairing process again.
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