Norvado IT Service

Norvado IT Service

Get a fully staffed IT department on an as needed basis, 24/7, for less than you would pay for an hour of tech support. Rather than waiting for network issues to arise, you can choose to have Norvado proactively monitor and find resolutions. Norvado IT service will keep your computers and network up to date and running efficiently and let you focus on running your business.


IT help Desk w/ Proactive Network Monitoring

$14.99 Per Station Per Month

  • 7x24 Level 1 Help Desk

  • Triage & Ticket Creation

  • First Responder Help Desk

  • Managed Application Support

  • Managed Desktop Support

  • Windows Image Updates

  • Secure Portal & Reporting

  • Phone, Email or Portal access to Help Desk personnel 24hrs per day

  • Field Technician Dispatch

  • Quarterly Reports

  • Proactive Infrastructure Monitoring

  • Fault & Performance Events

  • Incident Remediation

  • Service-impacting patching

  • Vendor Coordination

  • Configuration Management

  • Management thru Resolution

  • Monthly & Quarterly Reports

  • Covers Router, Firewalls, Switches, Servers, Wireless Access Points



Terms & Conditions

Norvado IT Service is not available as a stand alone service. Not all products are available in all areas. Norvado does not service every individual address in every area. Upon ordering products or services over the phone or online an address check is required. All product offers, availability and prices can change without notice.



    • Related Articles

    • Norvado IT Service Support

      Is your business subscribed to Norvado IT Service (ITaaS)? Do you need to speak with a member of your Norvado IT Support Team? Please use the following information to open a technical support ticket. Call: 1-800-250-8927 » Press 2 for business » ...
    • Norvado Internet Service Disclosure

      Norvado’s goal is to provide the best-in-class Internet experience to our customers. The following disclosure explains the performance characteristics, commercial terms, and network practices for Broadband Internet Access Services (also referred to ...
    • Norvado Service Requirements

      A power source is a requirement for Norvado fiber service. Acceptable power source options are: AC Outlet Generator Battery It is estimated that Norvado equipment on a solar battery backup system would use a max of 16 Watts and a minimum of 9 Watts. ...
    • Changes to Norvado Email Service

      Effective March 1st, 2022, Norvado will no longer sell new email addresses to customers. However, we will continue to maintain and support existing email addresses. Going forward several changes will be happening to improve the user experience for ...
    • Norvado Traditional Television Service | Terms & Conditions

      By purchasing a traditional TV service from Norvado, in addition to agreeing to Norvado’s terms of service (located here), you are agreeing to the following terms and conditions, as outlined below. See terms & conditions for the Super Bundle plans ...