Norvado IT Service

Norvado IT Service

Get a fully staffed IT department on an as needed basis, 24/7, for less than you would pay for an hour of tech support. Rather than waiting for network issues to arise, you can choose to have Norvado proactively monitor and find resolutions. Norvado IT service will keep your computers and network up to date and running efficiently and let you focus on running your business.


IT help Desk w/ Proactive Network Monitoring

$14.99 Per Station Per Month

  • 7x24 Level 1 Help Desk

  • Triage & Ticket Creation

  • First Responder Help Desk

  • Managed Application Support

  • Managed Desktop Support

  • Windows Image Updates

  • Secure Portal & Reporting

  • Phone, Email or Portal access to Help Desk personnel 24hrs per day

  • Field Technician Dispatch

  • Quarterly Reports

  • Proactive Infrastructure Monitoring

  • Fault & Performance Events

  • Incident Remediation

  • Service-impacting patching

  • Vendor Coordination

  • Configuration Management

  • Management thru Resolution

  • Monthly & Quarterly Reports

  • Covers Router, Firewalls, Switches, Servers, Wireless Access Points

Terms & Conditions

Norvado IT Service is not available as a stand alone service. Not all products are available in all areas. Norvado does not service every individual address in every area. Upon ordering products or services over the phone or online an address check is required. All product offers, availability and prices can change without notice.



    • Related Articles

    • Norvado Service Requirements

      A power source is a requirement for Norvado fiber service. Acceptable power source options are: AC Outlet Generator Battery It is estimated that Norvado equipment on a solar battery backup system would use a max of 16 Watts and a minimum of 9 Watts. ...

    • What are Norvado’s general terms of service?

      In order to provide service(s) to a residence or business, the person requesting Norvado service must agree to the following: Subscriber agrees to the charges listed on application for service, signed service proposal, or other contractual form ...

    • The Gateway to Norvado Materials

      Looking for Norvado service brochures, user guides, info sheets and more? You're just a few clicks away. All the materials you'll need to support and enhance your Norvado service can be found in one convenient location. Visit norvado.com/downloads to ...

    • Norvado IT Service Support

      Is your business subscribed to Norvado IT Service (ITaaS)? Do you need to speak with a member of your Norvado IT Support Team? Please use the following information to open a technical support ticket. Call: 1-800-250-8927 » Press 2 for business » ...

    • Norvado Internet Service Disclosure

      Norvado’s goal is to provide the best-in-class Internet experience to our customers. The following disclosure explains the performance characteristics, commercial terms, and network practices for Broadband Internet Access Services (also referred to ...