Norvado IT Service

Norvado IT Service

Get a fully staffed IT department on an as needed basis, 24/7, for less than you would pay for an hour of tech support. Rather than waiting for network issues to arise, you can choose to have Norvado proactively monitor and find resolutions. Norvado IT service will keep your computers and network up to date and running efficiently and let you focus on running your business.

IT help Desk w/ Proactive Network Monitoring

$14.99 Per Station Per Month

  • 7x24 Level 1 Help Desk

  • Triage & Ticket Creation

  • First Responder Help Desk

  • Managed Application Support

  • Managed Desktop Support

  • Windows Image Updates

  • Secure Portal & Reporting

  • Phone, Email or Portal access to Help Desk personnel 24hrs per day

  • Field Technician Dispatch

  • Quarterly Reports

  • Proactive Infrastructure Monitoring

  • Fault & Performance Events

  • Incident Remediation

  • Service-impacting patching

  • Vendor Coordination

  • Configuration Management

  • Management thru Resolution

  • Monthly & Quarterly Reports

  • Covers Router, Firewalls, Switches, Servers, Wireless Access Points

Terms & Conditions

Norvado IT Service is not available as a stand alone service. Not all products are available in all areas. Norvado does not service every individual address in every area. Upon ordering products or services over the phone or online an address check is required. All product offers, availability and prices can change without notice.

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