By purchasing a Super Bundle from Norvado, in addition to agreeing to Norvado’s terms of service (located here), you are agreeing to the following terms and conditions, as outlined below.
See terms & conditions for traditional TV service here.
Express 3900X
Premiere 3920X
Streaming Stick 3810X
Ultra 4640X
Roku 4 4400X
Fire Stick 4K Max 2nd Gen
Fire Stick 4K Max 1st Gen
Fire Stick 3rd Gen
Fire Stick 2nd Gen
3rd Gen
Fire Cube 3rd Gen
Fire Cube 2nd Gen
Gen 4
**Streaming content, purchased with the streaming credits, from providers such as Sling, Hulu, Netflix are available outside of the Norvado territory.
**The internet speed provided is dependent on the facilities present at a customer's home. All customers on fiber will receive 1 Gbps internet with a Super Bundle. Customers on copper facilities will receive the fastest internet speeds available at their location with a Super Bundle.
Apex Managed WIFI must be installed and used for Norvado Television support.
Norvado Television provides 8 simultaneous streams on up to 15 different devices.
The additional streaming content credit must be executed on the Norvado Streaming Portal. Your additional streaming content can be changed monthly, IE: Netflix one month, Hulu another month. Please note, you are required to change the services with the content provider. Content credits will be issued monthly. Content credits are issued via a virtual credit card on the Norvado Streaming Portal.
Norvado will not install television streaming devices as part of the $200 standard installation credit. Super Bundles include $99.99 of streaming setup/installation/training, beyond which the customer is responsible for installing Roku, Apple TV, Amazon Fire, using a Smart TV, etc. or paying Norvado for installation.
Super Bundles are not available for seasonal customers.
Super Bundle customers can take advantage of Norvado’s $200 installation credit for the installation of service.
A UPS power backup is required to maintain phone service during a power outage. Norvado doesn’t provide a UPS but does sell them should a customer be interested. Should you have any questions, please start a chat on www.norvado.com or call customer service at 1-800-250-8927.
Streaming using a streaming stick, streaming device, or smart TV eliminates Norvado TVs caller ID screen pop, Video on Demand, and the weather app provided by the set top box.
The minimum internet requirement for streaming television from Norvado is 20Mbps download. However, it is recommended to have a 300x300Mbps or better fiber internet connection from Norvado.
With the exception of the Free Standard Installation offer, additional promotions/offers cannot be combined with the PickME plan unless specifically stated in the promotion/offer terms and conditions.
Must keep service for a minimum of 3 months. Disconnecting a Super Bundle service prior to the 3-month minimum will result in the billing of all installation costs covered by the Free Standard Installation and the cost of the Fire TV 4K Max streaming device.