Smartlink PBX | How to Update Your Password for the Norvado SmartLink PBX Web Portal

Smartlink PBX | How to Update Your Password for the Norvado SmartLink PBX Web Portal

Step 1:

Log on at: https://myphone.norvado.com

Step 2:

Upon successfully logging in, you will be presented with the main options of the SmarLink HPBX portal.

Step 3:

At the bottom-center of the page, under the Security heading click the link for Change Password.

Step 4:

A pop-up window will appear. Simply enter your current/existing password and then enter your new chosen password. As is standard, you will need to enter the new password a second time to confirm that it was entered as intended.



The password must meet the following requirements:

  • Be between 8 and 20 characters long

  • Not have a single digit repeated more than 2 times in a row

  • Have at least 1 digit

  • Have at least 1 letter

  • Have at least 1 special character

  • Not be a numeric sequence, e.g. 12345 or 54321

  • Not contain, or match part of, a telephone number associated with this account


Please contact our 24/7 support team at 800-250-8927 with any questions or concerns.


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