Smartlink PBX | How to Update Your PIN for Your Norvado SmartLink PBX Voicemail

Smartlink PBX | How to Update Your PIN for Your Norvado SmartLink PBX Voicemail

Step 1:

Log on at: https://myphone.norvado.com

Step 2:

Upon successfully logging in, you will be presented with the main options of the SmartLink HPBX portal.

Step 3:

At the bottom-center of the page, under the Security heading click the link for Change Voicemail PIN.

Step 4:

A pop-up window will appear. Simply enter your current/existing Voicemail PIN and then enter your newly chosen PIN. As is standard, you will need to enter the new pin a second time to confirm that it was entered as intended.



The Voicemail PIN must match the following criteria:

  • Consist of digits only

  • Be between 4 and 20 characters long

  • Not have a single digit repeated more than 2 times in a row

  • Not be a numeric sequence, e.g. 12345 or 54321

  • Not contain, or match part of, a telephone number associated with this account


Please contact our 24/7 support team at 800-250-8927 with any questions or concerns.

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