What if my Apex router LED never turns blue after connecting the WAN port?
If your Apex router is blinking red after going through the steps listed in the quick start documents included in the packaging, that’s an indication that it was unable to get an IP address from the Internet device it is connected to. In some cases, the modem your router is connected to, which provides access to the internet, will need to be rebooted to allow for the router to obtain an IP address. If after rebooting the modem, if your system is still not able to connect and is flashing red for several minutes, please contact our 24/7 support team at 800-250-8927.
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How do I install my router?
Click here for a detailed guide on installing your Apex WIFI router from Norvado. If you have further questions on installing your router, please contact our 24/7 Support team at 800-250-8927.
Apex Threat Defender & Managed WIFI | How do I set up my Apex WIFI router?
See the attached Apex Threat Defender & Managed WIFI QuickStart Guide for complete instructions on setting up your Apex Threat Defender & Managed WIFI system. Prefer a video guide? This video will walk you through the process of connecting your new ...
Can I connect wireless devices to the Apex router using the WPS?
Yes, you can use the following descriptions on how to click the WPS button to connect wireless devices to your Apex Threat Defender & Managed WIFI network based on the type of device: Press the WPS button once, held for 1-2 seconds, to associate ...
What wireless standards are available on the Apex router?
The Apex router supports the following 802.11 standards on its wireless radios: 5 GHz: 802.11ax (WIFI 6), 802.11ac, and 802.11n 2.4 GHz: 802.11ax (WIFI 6), 802.11n, 802.11g
What is the WPS button on my Apex router for?
WPS stands for WIFI Protected Set-up and is a security standard that makes it easier and faster to connect your Apex router to other wireless devices. Instructions below show you to use the WPS button for pairing.