What is Call Forwarding Remote Access?
If you forgot to forward your calls before leaving your home or office, no need to worry. Call Forwarding Remote Access allows you to program your Call Forwarding feature from virtually any touch-tone phone or cell phone.
To use Call Forwarding Remote Access:
From a remote touch-tone telephone, enter 715-XXX-9100. “XXX” represents your telephone exchange. (i.e. 798, 372, 278, etc.)
Wait for a voice prompt. Dial your 10-digit phone number and press #. Then dial your PIN given to you by Norvado and press #.
Follow the instructions for the Call Forwarding feature you wish to use. For Call Forwarding press * 72. For Call Forwarding Busy, press * 90. For Call Forwarding No Answer, press * 92. Then dial the phone number you wish to forward to.
To end Call Forwarding Remote Access:
Follow steps 1 through 3 of “To use.”
Press the deactivation instruction that corresponds to the forward feature you want to deactivate.
Note:

If you have additional questions, please contact our Customer Support Team at 800-250-8927.
Related Articles
What is Call Forwarding?
If you know you are going to be gone, you can forward your incoming calls to a new location by using Call Forwarding. You can control the forwarding of your calls to any number including your cell phone or pager, anytime you choose. To use Call ...
What is Selective Call Forwarding?
Selective Call Forwarding enables you to have your most important calls follow you. You select and program the calling phone numbers you want forwarded and the destination number to which they are forwarded. When this feature is turned “on,” calls ...
How do I use Call Forwarding Busy?
With Call Forwarding Busy you can automatically forward your calls to another number when your phone line is in use. With this feature, calls can be forwarded to a local or long distance number. You can activate, deactivate and program “forward-to” ...
What is Call Manager Voicemail Service?
Click here to download the Call Manager Voicemail Quick Guide. Call Manager Voicemail Service is an easy-to-use system that requires no new equipment and offers several advantages over answering machines. It takes messages while you are away from ...
How do I use Call Forwarding No Answer?
Call Forwarding No Answer allows you to forward your calls to another number when you are not at home or unable to answer your telephone. You may answer that call, or if unanswered after your specified number of rings, the call will forward to your ...