Click here to download the Call Manager Voicemail Quick Guide.

Are you from Phillips, Prentice or Soo Lake? Here is your guide.

Live in Park Falls? Your guide is here!

Call Manager Voicemail Service is an easy-to-use system that requires no new equipment and offers several advantages over answering machines. It takes messages while you are away from home or on the phone. It can accept multiple incoming messages at the same time, and there’s no more worrying about power outages. Messages are protected by passcode, and many features are available including multiple mailboxes. After your account is set up, you can access your mailbox by following the steps below.

To complete initial setup of Call Manager Voicemail Service:

1. Dial the voicemail access number:

Follow the instructions you hear on the voicemail tutorial. If this step is not completed it will replay each time the mailbox is accessed.

Access Number (715-XXX-9000). Example:

715-798-9000

715-278-9000 715-746-9000

715-794-9000 715-363-9000

715-747-9000 715-795-9000

715-372-9000 715-763-9000

715-798-9000 715-739-9000

715-765-9000 715-934-9000

715-742-9000 715-774-9000

715-364-9000 715-685-9000

715-774-9000 715-518-9000

715-661-9000 715-762-9000

715-332-9000 715-339-9000

2. Dial the Security Code provided.

3. Follow the instructions you hear on the voicemail tutorial. If this step is not completed it will replay each time the mailbox is accessed..

• Change the preset security code: First, to secure your account, you must set up a new Security Code. A prompt asks you to enter a new Security Code, and explains the length allowed by your telephone service provider. 

• Enter a new Security Code. Press # when finished. 

• Confirm the new Security Code by re-entering it and press # when finished. 

• Next, you are prompted to record your name. This is used by Call Manager Voicemail Service for some system-generated announcements, for example when greeting your callers or when you leave messages for others. 

• Your recording should be less than 10 seconds long. If it is too long, you will be asked to re-record a shorter version. 

• Record your name and press # when finished. 

• An announcement plays your recording back to you. If you want to re-record it, press 1. If you want to save it, press #. An announcement plays your recording back yo you. 

Notes:

• When you get a voicemail message, you will be notified with a stutter dial tone or by a Message Waiting Light flashing on your phone.

• Unhook your answering machine or turn off that feature if you have it built into any of your phones. Having it on will create problems with the Call Manager Voicemail Service.

• Multi-user accounts require additional setup.

To access your Call Manager Voicemail Service from home:

1. Dial your access number (715-XXX-9000) or *318.

2. Enter your Security Code when prompted.

3. Listen to the voice prompts to accomplish your desired task.

To access your Call Manager Voicemail Service remotely:

1. Dial your area code and phone number.

2. When you hear your personal greeting, press *.

3. Enter your Security Code when prompted.

4. Listen to the voice prompts to accomplish your desired task.

If you have additional questions, please contact our Customer Support Team at 800-250-8927.