What is Selective Call Forwarding?

What is Selective Call Forwarding?

Selective Call Forwarding enables you to have your most important calls follow you. You select and program the calling phone numbers you want forwarded and the destination number to which they are forwarded. When this feature is turned “on,” calls from numbers in your forward list will be routed to your “forwarded-to” number. All others will ring at your phone as usual.


To use Selective Call Forwarding:

  1. Press * 63.(On a rotary phone, dial 1163). Listen for an announcement telling you whether the feature is currently on or off. A prerecorded voice will then tell you how many (if any) numbers are currently stored in your forward list.

  2. Follow the voice instructions and press 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).


To add the last caller to your forward list:

Press # 01 # (On a rotary phone, dial 1201).


To enter your “forward-to” number:

The first time you turn on the service, you’ll be asked to enter the number you’d like your special callls forwarded to. From then on, the system will simply remind you of the current “forward-to” number.

  1. If the current number is correct, press 1

  2. If you wish to change the current “forward-to” number press 0, and then follow the voice instructions.


To add a number to your list:

Press # (On a rotary phone, dial 12). Follow the voice instructions. You can store up to 32 phone numbers on your forward list.


To remove a number from your list:

Press * (On a rotary phone, dial 11). Follow the voice instructions to remove any of the numbers from your list.


To remove all number from your list:

Press * 08 (On a rotary phone, dial 1108).


To hear the phone numbers on your list:

Press 1. After the list is read, voice instructions will follow.


To hear instructions again:

Press 0.


Notes:
  • This feature will not work with calls originating from an area or long-distance carrier not providing Caller Identification service, toll free numbers, some 700 and 900 numbers, international calls and some cellular calls.

  • Toll charges apply if you forward calls to a long-distance number.

  • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.

  • The list you create here is separate from any other lists you may be using for Selective Distinctive Ring, Selective Call Acceptance, and similar services.

  • This service can work with Call Forwarding (all calls). Numbers on your selective list will follow you to your Selective Call Forwarding number. All other calls will be routed to your Call Forwarding number.


If you have additional questions, please contact our Customer Support Team at 800-250-8927. 


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