What is Toll Control With Pin?

What is Toll Control With Pin?

Toll Control With Pin allows you to override Total Block, 900# Block, and International Block on a per call basis by entering your four digit Personal Identification Number (PIN). No one can make these tolls calls from your phone unless they know your PIN. You can personalize your PIN and changes are made through Norvado. Touch-tone service is required to operate Toll Control With Pin.

To use Toll Control With PIN:

  1. Listen for a dial tone.

  2. Enter the number you want to call.

  3. You will be prompted to enter your PIN.

  4. Your call will be completed as normal.

  5. When you hang up, Toll Control With PIN will reactivate.


If you have additional questions, please contact our Customer Support Team at 800-250-8927. 


    • Related Articles

    • What Toll Restrictions are available?

      Choose any combination of these Toll Restrictions to fit your calling needs. 900# Block: The improper use of 900# calls can do serious damage – both financially and emotionally – especially in families with children. We can block calls to 900 toll ...
    • Lifeline and Toll Limitation Service Programs

      Lifeline and Toll Limitation Service Programs provide discounts to eligible low-income consumers to help them establish and maintain telephone service. What is Lifeline? The Lifeline program lowers the cost of basic, monthly local telephone service. ...
    • Toll Service Request Form

      Click here to open a fillable/printable PDF of the Toll Service Request Form.
    • URC9720B-A Remote Control

      To learn how to program your remote control, view our complete user manual. For additional assistance, call 800-250-8927.
    • Toll Free Letter of Authorization

      Click here to open a printable/fillable PDF of the Toll Free Letter of Authorization.