Why am I unable to log into the GigaSpire router web interface using the credentials shown on the bottom of the system?

Advanced users may need to access the Embedded Web Interface (EWI) to configure features such as port forwarding or LAN IP addressing. To access the EWI, you can use the default admin account using the credentials printed on the label on the bottom of the GigaSpire router. However, if you used the Apex Managed WIFI mobile app to change your WIFI password, then it also will have changed the admin password for the EWI.

• Related Articles

• How do I check if the GigaSpire router is connected to the internet?

  In addition to the LED status on the GigaSpire router, you can also verify the status by logging into the web interface of the GigaSpire router and viewing its status. On the home page, the status will give an At A Glance overview that will show a ...

• What if my GigaSpire router LED never turns blue after connecting the WAN port?

  If your GigaSpire router is blinking red after going through the steps listed in the quick start documents included in the packaging, that’s an indication that it was unable to get an IP address from the Internet device it is connected to. In some ...

• Can I connect wireless devices to the GigaSpire router using the WPS?

  Yes, you can use the following descriptions on how to click the WPS button to connect wireless devices to your Apex Managed WIFI network based on the type of device: Press the WPS button once, held for 1-2 seconds, to associate general devices, such ...

• How do I install my router?

  Click here for a detailed guide on installing your Apex WIFI router from Norvado. If you have further questions on installing your router, please contact our 24/7 Support team at 800-250-8927.

• Can the GigaMesh mesh extender use both a wired and wireless connection to the GigaSpire router?

  The GigaMesh mesh extender can extend network WIFI coverage using either a wired or wireless connection back to the GigaSpire router, but not both at the same time. If you want to switch from wired to wireless or vice versa, you will need to reset ...