Fiber Optic Service
Norvado Service Requirements
A power source is a requirement for Norvado fiber service. Acceptable power source options are: AC Outlet Generator Battery It is estimated that Norvado equipment on a solar battery backup system would use a max of 16 Watts and a minimum of 9 Watts. ...
Will the UPS/BBS that is typically installed keep my VOIP, HVOIP, or Hosted PBX services working?
Norvado internet subscribers using Voice Over Internet Protocol (VOIP), Hosted Voice Over Internet Protocol (HVOIP), or Hosted PBX (i.e. Norvado SmartLink PBX, Vonage, Magic Jack, etc.) services will need to speak with a Norvado Sales Representative ...
How much are additional batteries for my fiber equipment?
Additional or replacement batteries can be purchased from Norvado or other battery suppliers. At Norvado, we have the following equipment available for purchasing: CyberPower Equipment CSN27U12V Indoor FTTx Series UPS 7.2Ah Power Supply/UPS $91.60 ...
Norvado Fiber Optic Equipment Notice
All Norvado telephone, television and internet subscribers connected via the fiber optic facilities have an Optical Network Terminal (ONT) which requires constant A/C from an outlet in the premise to operate. Therefore, Battery Backup System (BBS) ...
Where are the UPS and ONT typically located?
Typically the Uninterruptible Power Supply (UPS) and Optical Network Terminal (ONT) are located within close proximity to each other being the UPS is required to be wired to the ONT to provide power. The UPS requires a connection to an A/C power ...
Am I required to have a UPS/BBS?
If you do not need to keep telephone, internet or television services active during a power outage for personal or business reasons, then a Uninterruptible Power Supply (UPS) and Battery Backup System (BBS) may not be necessary. However, if you wish ...
Can I replace the battery in my UPS myself?
Yes! Additional or replacement batteries can be purchased from Norvado or a battery outlet (i.e. Batteries Plus) and replaced by you if so desired. To do so, you will need to determine the battery type and size by locating the UPS, usually where the ...
What is the warranty for my UPS/BBS systems?
The Uninterruptible Power Supplies (UPS) and Battery Backup Systems (BBS) provided by Norvado do come with manufacturer warranties. The most common manufacturers of Norvado equipment are: Cyber Power Typically a 3 year warranty Support: 877-297-6937 ...
How long will the batteries in my UPS/BBS last during a power outage?
Many of the Battery Backup Systems (BBS) and Uninterruptible Power Supplies (UPS) installed by Norvado have an eight (8) hour minimum battery backup capacity, but some do have a 24-hour battery backup capacity. The frequency and duration of services ...
Can I test the battery in my UPS?
You can. To test the battery in the UPS, unplug the UPS from the A/C power outlet. The battery should begin supporting hardwired, non-cordless phones, and television and internet service(s), if applicable, in a non-use mode for up to 8 hours. This ...
How does fiber optic service work?
Unlike the widely used, traditional copper wire infrastructure, fiber optic networks use beams of light to carry large amounts of information at incredibly high speeds. A thread of fiber optic cable, only slightly thicker than a human hair, can carry ...
What are the benefits of fiber service?
Norvado’s fiber-to-the-premise brings many benefits to your home and work and has significant advantages over traditional copper facilities, such as: Stronger signal with less interference. Greater bandwidth ability, up to 10 Gigabits. More reliable. ...