Apex Router
Can I connect wireless devices to the Apex router using the WPS?
Yes, you can use the following descriptions on how to click the WPS button to connect wireless devices to your Apex Threat Defender & Managed WIFI network based on the type of device: Press the WPS button once, held for 1-2 seconds, to associate ...
What if my Apex router LED never turns blue after connecting the WAN port?
If your Apex router is blinking red after going through the steps listed in the quick start documents included in the packaging, that’s an indication that it was unable to get an IP address from the Internet device it is connected to. In some cases, ...
What wireless standards are available on the Apex router?
The Apex router supports the following 802.11 standards on its wireless radios: 5 GHz: 802.11ax (WIFI 6), 802.11ac, and 802.11n 2.4 GHz: 802.11ax (WIFI 6), 802.11n, 802.11g
How do I reboot the Apex router and keep my settings?
Use one of the following methods to reboot your router: 1) Remove power from the Apex router for 10 second, then reapply power. 2) Press the RESET button on the Apex router for less than 3 seconds.
How do I reset my Apex router back to factory settings?
You can press the RESET button on the back of the router for at least 10 seconds for a factory reset, but only take this step if your service provider requests that you do this. You will lose internet service.
Where is the best place to put my Apex router?
The best place to put your router is in a central location with good “line of sight” visibility to the main areas of your home. If you need to place your router in a non-central location and find it does not reach all the areas in your home where you ...
What do the lights on my Apex router mean if I have Alexa enabled?
The LEDs located on the corner of the Apex router provide additional information if you have Alexa enabled on your GigaSpire router. Below, you will find a guide to use as you interact with Alexa.
What is the WPS button on my Apex router for?
WPS stands for WIFI Protected Set-up and is a security standard that makes it easier and faster to connect your Apex router to other wireless devices. Instructions below show you to use the WPS button for pairing.
What do the lights on my Apex router mean while it’s booting up?
The LEDs located on the corner of the Apex router provide information on the status and current state of the device. Below, you will find a detailed status of the power-up cycle.
In my Network Map, what does it mean when a device is red?
A satellite device may appear in red text in the Network Map if it has lost connection with the Apex router. If a satellite is colored red, check the following items: Is the satellite powered on? For satellites with a wired connection to the router, ...