Arlo
How do I install and mount my Arlo Video Doorbell (2nd Gen) without hardwiring it?
To install your Arlo Video Doorbell (2nd Generation), you must have the following items: The items listed in the Quick Start Guide that were included in the original product box The Arlo Secure App A mobile device (Bluetooth capable) A screwdriver A ...
SmartHome Security | Arlo Essential XL Wireless Outdoor Camera Specs
Maximum Video Resolution Up to 2560x1440 (2K) Image Sensor 4 Megapixels Video Modes 2K, 1080p, 720p Video Features Color Night Vision Lens Field of View 130-degree diagonal Digital Zoom 12x Sensor Size 1/2.7 inch Spotlight Yes Motion Detection PIR ...
SmartHome Security | Can I remove the battery in my Arlo Essential XL outdoor camera?
No. The battery in your Arlo Essential XL Outdoor Camera is fully integrated and cannot be removed. You can recharge the Arlo Essential XL Outdoor Camera with the indoor charging cable that is included with the camera.
SmartHome Security | How do I charge my Arlo Essential XL Camera?
To charge the Essential Camera, Essential Spotlight Camera, or Essential XL Spotlight Camera indoors, use the included USB charging cable. Note: The battery in the Arlo Essential XL Camera cannot be removed. USB Charging The USB charging cable that ...
SmartHome Security | Geofencing Setup in the Arlo Secure App
The Arlo Secure app does not function correctly for the Arrive/Leave settings when using an Android device. To remedy this issue, use the following steps to setup Geofencing in the Arlo Secure App. These are the steps to setup geofencing in the Arlo ...
SmartHome | How to Download the Arlo Secure App
So, you've signed up for Norvado SmartHome Surveillance. That's great news! You're one step closer to protecting what matters most. Before the technician arrives to install your cameras, please follow the steps below to download the Arlo Secure app ...
SmartHome | Arlo Camera Placement Tips
The best placement for your Arlo camera varies by household and environment. Read this article for motion capture, video capture, and signal strength tips. Camera Positioning Tips Make sure that no objects are too close to your camera. If any ...
SmartHome | Connect Arlo Device to a WIFI Router
When you first set up your Arlo camera, you have the option to connect the camera directly to your WIFI router. You can use the Arlo Secure App to connect directly to your WIFI router. Before you begin: Your mobile device must be connected to your ...
SmartHome | Arlo Camera Troubleshooting
If your Arlo camera or device was working before and now it is offline, follow these troubleshooting steps: Is your Arlo device connected to the correct WIFI network? For help connecting with WIFI, visit: Connect Arlo Device to a WIFI Router. Is your ...
SmartHome | Arlo App Subscription Plans & Cloud Recording Options
An Arlo Secure subscription (included with all Norvado Smart Home Surveillance packages) enables you to record in 2K or 4K video resolution, activate advanced object detection, create cloud activity zones, respond to emergencies, and much more. This ...
SmartHome | LED Behaviors on Arlo Essential Video Doorbell Wireless Battery
The Arlo Essential Video Doorbell Wire-Free battery LED lights to indicate the battery charging status. For help charging your battery, visit How to Charge an Arlo Essentials Camera. Red. The battery is charging. Green. The battery is fully charged. ...
SmartHome | Connect Mobile Device to a 2.4 GHz WIFI Network to Set Up an Arlo Camera
If you are connecting an Arlo camera directly to a WIFI router, you must connect your mobile device to your router’s 2.4 GHz band during the setup process. Many routers (including all Apex WIFI routers) broadcast WIFI networks in both 2.4 GHz and 5 ...
SmartHome | How to Charge an Arlo Essentials Camera
To charge the Arlo Essential Camera, use the included USB charging cable. To charge the camera outdoors, use one of the following accessories: VMA3600 Essential Solar Panel VMA3700 Essential Outdoor Charging Cable Note: The battery in the Arlo ...
SmartHome | Setting Up an Arlo Pro 4 Camera
Need to reconnect your Arlo Pro 4 wireless camera? Watch the video below for easy to follow, step by step instructions. Still have questions? Give us a call at 800-250-8927 and our team will be more than happy to help you.