Norvado’s Non-Discrimination Policy

Norvado’s Non-Discrimination Policy

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conduct-ed or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communications for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in language other than English.

U.S. Department of Agriculture Nondiscrimination Statement.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your completed form or letter to USDA by:
1. Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue WI
Washington D.C. 20250-9410
2. Fax: (202) 690-7442
3. Email: program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender.

    • Related Articles

    • What is Norvado’s Internet Acceptable Use Policy?

      Our Internet Acceptable Use Policy is as follows. If you are looking for the former PCTC Acceptable Use Policy click here. Norvado strives to provide all of its customers with the highest quality Internet service available, while adhering to Internet ...
    • What is Norvado’s policy on CPNI Information?

      In accordance with the Federal Communications Commission’s (FCC) Customer Propriety Network Information (CPNI) rules, telephone companies are required to set up password protection for your telephone account record. CPNI includes where, when and to ...
    • Norvado's DMCA Repeat Infringer Policy

      What is the DMCA? DMCA stands for the Digital Millennium Copyright Act. Digital Millennium Copyright Act (or DMCA) is a rather controversial law by US government enacted in 1998 by then-president Bill Clinton. The aim of DMCA is to balance the ...
    • Charitable Contribution Policy

      Norvado is proud to be your local, communications provider and technology leader. Not only do we keep our friends and neighbors connected with internet, TV, phone and security services, we also give back to our local Northwoods communities as much as ...
    • Norvado Internet Service Disclosure

      Norvado’s goal is to provide the best-in-class Internet experience to our customers. The following disclosure explains the performance characteristics, commercial terms, and network practices for Broadband Internet Access Services (also referred to ...