Where are your offices located?

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• Where are the UPS and ONT typically located?

  Typically, the Uninterruptible Power Supply (UPS) and Optical Network Terminal (ONT) are located within close proximity to each other being the UPS is required to be wired to the ONT to provide power. The UPS requires a connection to an A/C power ...

• New Home Construction Data Wiring Recommendations

  We at Norvado understand the importance of a properly wired home and you as a homeowner are responsible to insure your home is properly wired for today’s services and ready for the next generation of technology. The best time to install your home’s ...

• What do the lights on my Apex router mean if I have Alexa enabled?

  The LEDs located on the corner of the Apex router provide additional information if you have Alexa enabled on your GigaSpire router. Below, you will find a guide to use as you interact with Alexa.

• What do the lights on my Apex router mean while it’s booting up?

  The LEDs located on the corner of the Apex router provide information on the status and current state of the device. Below, you will find a detailed status of the power-up cycle.

• What are your office hours?

  Our hours of operation are Monday – Friday 8:00 a.m. to 4:30 p.m. Lobbies in our Cable, Phillips and Eagle River offices are open to walk-in traffic on Tuesdays from 9:00 a.m. - 3:00 p.m.