Where are your offices located?

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• Where are the UPS and ONT typically located?

  Typically the Uninterruptible Power Supply (UPS) and Optical Network Terminal (ONT) are located within close proximity to each other being the UPS is required to be wired to the ONT to provide power. The UPS requires a connection to an A/C power ...

• How can I pay my bill?

  There are many different ways you can pay your bill. You can place your payment in the payment drop boxes located at the Cable and Phillips offices. Please put your payment in an envelope with your name on it and either your Norvado phone number or ...

• New Home Construction Data Wiring Recommendations

  We at Norvado understand the importance of a properly wired home and you as a home owner are responsible to insure your home is properly wired for today’s services and ready for the next generation of technology. The best time to install your home’s ...

• What are your office hours?

  Our offices are open Monday – Friday 8:00 a.m. to 4:30 p.m.

• What do the lights on my Apex router mean if I have Alexa enabled?

  The LEDs located on the corner of the Apex router provide additional information if you have Alexa enabled on your GigaSpire router. Below, you will find a guide to use as you interact with Alexa.