General
SmartLink PBX | T43U User Guide
Norvado SmartLink PBX Phone Systems, including the Yealink T43U, offer an abundance of features to keep your team connected to each other and your clients. To learn more about how to utilize the full potential of the T43U system, check out the ...
SmartLink PBX | Yealink W73H Cordless Phone Quick Reference Guide
Handset Power Indicator LED Phone Screen Soft Keys Message Key Speakerphone Key Volume Control Menu / OK Key On-Hook / Power Key Off-Hook Key Keypad Transfer Key Mute Key Microphone Speaker 3.5mm Headset Jack Placing a Call HANDSET: Dial the number ...
SmartLink PBX | Phone Lease (VoIP Handset) Terms & Conditions
By leasing a VoIP handset for SmartLink PBX from Norvado, in addition to agreeing to Norvado’s terms of service (located here), you are agreeing to the following terms and conditions, as outlined below. Customer receives one (1) handset, appropriate ...
SmartLink PBX | E911 Service Limitations
Important Notice - E911 Service Limitations Customer Notice of 911 and E911 Service Limitations PLEASE READ THIS NOTICE CAREFULLY. As a user of Norvado session initiation protocol (SIP) based voice over internet protocol (VOIP) services, you are ...
Smartlink PBX | Update Emergency Response Location
When using MaX UC Desktop, 911 calls are routed to your designated Emergency Response Location. Important Note: If your physical location differs, emergency service will be delayed or unavailable. In these situations, please have an alternate means ...
Smartlink PBX | Call Flow
What happens when a call comes in? Your business receives an incoming call to a published phone number. Scenario 1 Scenario 2 Scenario 3 Ring a phone (i.e. Reception) Ring a group of phones (Multi-Line Hunt Group) Provide a Menu/Attendant Example: ...
Smartlink PBX | Add Presence Once You’ve Integrated with Outlook in the New MaxUC App
First uncheck the Integrate with Outlook button in MaxUC then follow the screens below in Teams: Click on the … to open the menu and select Settings. Select General from the menu and then check the box to Register Team as the Chat App for Office. ...
SmartLink PBX 2.0 Terms & Conditions
By purchasing IaaS and SmartLink PBX from Norvado, in addition to agreeing to Norvado’s terms of service (located here), you are agreeing to the following terms and conditions, as outlined below. All equipment is owned and managed by Norvado. The ...
SmartLink PBX | Premium Attendant Telephone User Interface (TUI) Guide
Calling into the Premium Auto Attendant—Telephone User Interface (TUI) Dial into your Premium Attendant From a touch-tone telephone. When the announcement starts, enter *6 quickly, then enter PIN. PIN: Voicemail PIN This is for: Enabling System, ...
Polycom SoundStation IP 5000 Guide
Conference calling is made simple with the Polycom SoundStation IP 5000. Use the Quickstart Guide below to become familiar with the features of this phone. Polycom SoundStation IP 5000 Quickstart Guide
What is SmartLink PBX?
SmartLink PBX is a service that allows users to have all the features and functions of a PBX phone system without purchasing or installing the main hardware. The backbone of the service is hosted by Norvado and all the customer needs are SIP phones ...
SmartLink PBX | What is Norvado Easy Attendant?
Easy Attendant service offers powerful capabilities for meeting the needs of your customers, improving the productivity of your employees, and controlling costs. Similar to a live operator, Easy Attendant directs incoming callers to the appropriate ...
SmartLink PBX | What is Norvado Premium Attendant?
Premium Attendant service offers powerful capabilities for meeting the needs of your customers, improving the productivity of your employees, and controlling costs. Engineered to simulate a live operator, Premium Attendant directs incoming callers to ...
How do I use my Polycom phone system?
Maximize the capabilities of your Smartlink Phone system by using all of the features available on your Polycom VVX 250, VVX 350 or VVX 450 phone. Check out the Polycom Quickstart Guide for details and tips to get you started. Polycom Quickstart ...
Can I call 911 on my SmartLink PBX phone?
Phone lines continue to be the most reliable way of connecting with Emergency Services. Norvado’s SmartLink PBX Phone service carries on that reliability, but there is a small caveat. Location Matters. Prior to installation, SmartLink PBX phones are ...
User Guide | Yealink T21 Phone
Norvado SmartLink PBX Phone Systems, including the Yealink IP Phone SIP-T21, offer an abundance of features to keep your team connected to each other and your clients. To learn more about how to utilize the full potential of the T21 system, download ...
User Guide & Video Tutorial | Yealink T46 Phone
Norvado SmartLink PBX Phone Systems, including the Yealink Ultra-elegant Gigabit IP Phone SIP-T46, offer an abundance of features to keep your team connected to each other and your clients. To learn more about how to utilize the full potential of the ...
User Guide & Video Tutorial | Yealink T42 Phone
Norvado SmartLink PBX Phone Systems, including the Yealink Ultra-elegant Gigabit IP Phone SIP-T42, offer an abundance of features to keep your team connected to each other and your clients. To learn more about how to utilize the full potential of the ...
SmartLink PBX | MyPhone Portal
The SmartLink MyPhone Portal is a central tool that will allow you to manage many aspects of your phone line from Norvado. From the SmartLink MyPhone Portal you can listen to and manage voicemail messages, adjust call settings and more. To get ...