Features
Smartlink PBX | Enhanced Music on Hold
Enhanced Music on Hold provides music or other recordings (such as announcements) to callers who are on hold, held in a call park orbit code, or in a Hunt Group queue. Enhanced Music on Hold can interact with the queue status announcement function on ...
SmartLink PBX | Calling into the Easy Auto Attendant—Telephone User Interface (TUI)
Dial into your Easy Attendant From a touch-tone telephone. When the announcement starts, enter *6 quickly, then enter PIN PIN: Voicemail PIN This is for: Enabling System, either on-off Auto Attendant Services Recording all Announcement Messages / ...
Smartlink PBX | Voicemail to Text
The Voicemail to Text feature can be added to any Norvado commercial phone service that has Call Manager Voicemail Elite. To add this service to your account, give our Business Support Specialists a call at 800-250-8927. Activation may take up to two ...
Smartlink PBX | Your Guide to Easy and Premium Attendant
MetaSphere EAS provides two solutions for Auto Attendant functionality. Easy Attendant offers a very simple automated telephone menu. Callers to a business are directed to the automated TUI, providing key options to transfer to specific departments ...
Smartlink PBX | How to Update Your PIN for Your Norvado SmartLink PBX Voicemail
Step 1: Log on at: https://myphone.norvado.com Step 2: Upon successfully logging in, you will be presented with the main options of the SmartLink HPBX portal. Step 3: At the bottom-center of the page, under the Security heading click the link for ...
Smartlink PBX | How to Update Your Password for the Norvado SmartLink PBX Web Portal
Step 1: Log on at: https://myphone.norvado.com Step 2: Upon successfully logging in, you will be presented with the main options of the SmarLink HPBX portal. Step 3: At the bottom-center of the page, under the Security heading click the link for ...
Smartlink PBX | How to Access Your Norvado SmartLink PBX Web Portal
Step 1: Open your favorite web browser (such as Google Chrome, Apple Safari, or Microsoft Edge). In the address bar at the top, type the following address and hit enter: https://myphone.norvado.com Note: myphone.norvado.com also works well in your ...
Smartlink PBX | MaX UC for Desktop Quickstart Guide
MaX UC (formerly Accession Communicator) allows you to take your Norvado Smartlink phone service anywhere! Click here for a guide on downloading and setting up MaX UC on your desktop. Tags: Max UC, Maxuc, maxuc, MaxUC, maxUC
What is Max UC?
Max UC (formerly Accession Communicator) is an app for your smartphone or desktop that keeps you connected wherever you are. An accessory to our SmartLink PBX service, it’s a fully featured soft phone that enables you to send and receive calls or ...
Smartlink PBX | How do I forward my voicemails to an email address?
As part of the Norvado Call Manager Elite service you have the ability to forward any voicemails left for you to an email address. Activating this feature takes no time at all and can be completed in just a couple of simple steps. Here’s How Log into ...
Smartlink PBX | What’s Changed in the new SmartLink CommPortal?
Introducing the all new SmartLink CommPortal by Norvado. New Look and User Interface for easier system administration Norvado is excited to share the all new SmartLink CommPortal with a more modern, resizable Web user interface that is also supported ...
Smartlink PBX | What are the basic features of the Max UC app?
Max UC for Mobile (formerly Accession Communicator) is like having your desk phone on your mobile device. You can make and receive calls, hold calls, transfer calls, and make three-way calls. You can even push and pull calls from your phone to other ...
Smartlink PBX | MaX UC for Mobile
To begin handling business calls through the Max UC software (formerly Accession Communicator) on your mobile device, you will need to follow some simple steps for downloading the Max UC mobile app to your device. Downloading Process Download App for ...
Smartlink PBX | What devices are compatible with the MaX UC mobile app?
To keep yourself accessible to your business partners and clients via the Max UC mobile app you will need to have a device matching the following requirements: Android phone or tablet running 6.0 or later, or iPhone, iPad, or iPod Touch running iOS ...
Smartlink PBX | How can I customize my MyPhone Portal and Call Manager settings?
The Settings menu has an abundance of options to tailor your phone service to your own specific needs. Click into each menu to see what customizations you can make. Some of the more popular settings include: Password and PIN Changes Caller ID ...
Smartlink PBX | What is Click-to-Dial?
Click-to-Dial is a feature of the MyPhone Portal that allows you to initiate a phone call from your computer via the Call button. All you have to do is the click the Call button and enter the phone number you wish to dial or select from numbers ...
Smartlink PBX | How do I manage messages and calls in the MyPhone Portal?
To manage your messages and calls within the MyPhone Portal, click on the Messages & Calls menu. In the Messages tab you will see any voicemails, new or saved, in the voicemail box for your line. You can listen to the messages from here as well as ...
Smartlink PBX | How can I configure my SmartLink PBX Desk Phone?
Properly programming your SmartLink PBX desk phone to accommodate your needs is imperative when working towards efficiency. You can tweak settings on the phone manually, or with the MyPhone Portal you can adjust your phone settings on your own ...
Smartlink PBX | How do I setup call forwarding in the MyPhone Portal?
Creating or editing call forwarding for your phone line is easy in the MyPhone Portal. Once logged in, locate the Call Manager menu to manage Forwarding and Follow Me services for your line. Summary The Summary tab provides a description of how calls ...